Looking for how non-verbal communication impacts sales? Your body language sends wordless cues long before you try to close a sale.
I was headed home across the LA freeways at 2:30am to my home. Dog-tired and just one exit shy of my offramp, I saw flashing red lights behind me.
My pulse raced, my hands sweat, my breathing became shallow.
I had met a friend for one drink four hours earlier. It was a white wine spritzer to give you a timeframe…
To make a long story short, I had to take a sobriety test because I had changed lanes without using a turn signal…and it was prime time to catch drunk drivers.